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Is there a way for my admin to manage my triage in box? (A pre-triage, if you will)? I would love to have my admin pair down my inbox for me…. In the same way that colleges can see “my week”, can I also set up the ability for my admin to toggle between my triage and their own? (this would also be great for expected team absences, such as vacations…)
Hi there! I’m new to using Karbon, and I’m also a new business owner. I only offer payroll services through Gusto, and I am wondering if anyone has any advice on best practices for a client onboarding template related to onboarding a Gusto client? The onboarding template in Karbon’s library didn’t really apply. Any help or suggestions would be greatly appreciated!Thank you!
When exporting the invoice data to CSV for QBO, I noticed that the Work headings (ie. “Monthly Accounting for Jan 2022”) would be prepopulated in the “ItemDescription” field, which would be imported into QBO as “Monthly Accounting for Jan 2022”.For my invoices, though, I like to have a narrative, like “Preparation of the Monthly Accounting for Jan 2022” or “Preparation of Sales Tax Return for Quarter 1” rather than an abrupt listing.Does anyone have a workaround? I know we can edit the description in the csv file, but I’d like to get it to streamlined.
Hello all! We are wanting to move towards use of the time, budgets and future billing features of karbon. When we moved to karbon a year ago we also moved to QuickBooks Online and QuickBooks Time for our time and billing process. For various reasons billing in QuickBooks Online is not working well for us. The main reason we did not initially go with karbon for time was the lack of seeing and editing start and stop times, only having time duration. How do other firms work around this? It seems for DOL purposes that we should have a record of when an employee starts work and ends for the day and has a lunch break, etc. Do you use karbon timeclock for limited purposes and use another app for time for payroll, etc.? Or, am I missing something? Is there a workaround to track/notate the start and stop times? I think I need to show other managers in our firm the positives of having the time entered in karbon for productivity and budget measurement and planning purposes, but I will ne
Per this article: https://help.karbonhq.com/en/articles/6524704-kpi-table-and-column-names BUDGETED_COST The budgeted cost for a work item. is an available field in table: WORK_ITEM_DETAILSWhen I try and create a measure in that table, I can’t use the field BUDGETED_COST.Anybody know how to resolve?
why can’t i get a zap to pull a project from Karbon? If i create a project in Karbon, there is no way to run a zap to pull that data from Karbon and then create an external list in Excel or some other program of all projects that i have.more and more i’m getting very frustrated with karbon.
How are other firms “cleaning up” their reoccurring work that is waiting on client requests? I have open work items for 9 months (Jan - Sep) that is waiting on statements of some sort from the client. They now have 9 different check-lists open and my dashboard is cluttered. How are you managing open work items?
We have recently started using Karbon. The Work Templates are generally “Completed” by the admin team eg when returns are lodged We are wanting to report on how many Jobs were completed by the accountant who prepared the job and it doesn’t appear you can filter by a role. When use filters on completed and assignee it is listing the jobs as the role that completed/the Karbon job which is generally not the person who prepared the work. Anyone having this issue or have found a work around?
We are just now looking at engaging Karbon. But, since the Liscio integration is really just a contact import as far as I understand it, how do some of you use the two applications. Liscio’s purpose is, in part, to get clients out of email which then takes the communication out of Karbon. But Liscio provides a mobile app, digital signatures and some other things I like, such as login storage for the client’s accounts.Does anyone have any good advice for a newbie to Karbon or do I just end up taking all of my client communications back to email?
HI,We have some clients that we do their bookkeeping and we want to send them client requests. However, the email address associated with that client is one with our domain, and Karbon does not allow client requests to be sent to addresses with your own domain.I was wondering if you have the same issue and how you are getting around that. Thank you
Can someone explain to me about this “allocated” budget thing? See image below.So for Isabel, she ‘s got 5h assigned in work items assigned to her. ok. But for Haley, what the heck is she budgeted for for the month? There are 61.5 hours of “work items” with her name on them, but what about the tasks in those work items that she doesn’t do? Like if she “owns” the month-end close, but a bookkeeper and reviewer do some of the tasks inside of the close work item, does she still have all of those budget hours assigned to her? Which makes no sense, because she’s not doing those hours. And what is this allocated? Is this additional time assigned to her on top of the 61.5? Maybe it’s say, review hours inside of someone else’s close work item?Shouldn’t there be a straightforward way to see how many hours Haley is budgeted to work for the month?
I have cleared an email from Karbon no less than a dozen times. It keeps popping back up in my Triage….It’s not because I am being tagged or someone is replying to the email, it’s the same thread with all of the same info and it just won’t stay away. Its very frustrating. Thank you!
I'm familiar a bit with API, but I never worked with webhooks, can any share instructions on how to create one?Here is what I want to do, we have a database (Google sheet & Airtable) with all our clients, and it's intergraded with Poser BI, where we have multiple dashboards in Power BI. Currently, I need to update the database manually, and I'm looking to automate this through a webhook.Thank you
Does anyone use work/tasks for internal projects? Do you add your firm as a “client”? So the work can be created?Example: if we had a repeating work card for invoicing clients, a junior internal team member compiles the completed client work into client invoices, and we have senior internal team member review before sending invoices to the clients. Would make sense to have this be a repeating “work card” so this can be tracked. And if one of the team members moves on their “tasks” can be reassigned. Does anyone handle internal work this way and if so do you make your firm a “client” for the section “who to bill to”?Does anyone do something different than make a “work” card for internal work?
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