How to best use "thumbs up"

Hi @Madeline Miller, welcome to the Karbon community! 😁

I think thumbs up comes back to my Triage, but I’m not sure now, lol. I use it to acknowledge and close the loop on something that doesn’t require a text response. It helps me see that I already saw and acknowledged the comment if I come across it later and have a small panic attack wondering if I missed it the first time, lol. I do not use it as a way to give some an affirmative answer. If someone says, “Should I move forward with such and such work?” I always answer with text and never say “Yes” with a thumbs up. A comment I thumbs up on a regular basis is something like, “I called them back. No answer.”

I’m not sure if that’s helpful, lol. I’m curious how other people use it.

I sometimes request the team to leave a 👍🏻 reaction instead of a comment so it doesn’t give me a notification! For example, if I’m sending like a “memo” to multiple people that they need to read but not necessarily action, I’ll add my own comment to the bottom, for example:

Means the team can acknowledge receipt without us all blowing up each other’s Triage. I can then go back to the note if I need and cross reference to see who hasn’t read it, or team leads can do a quick scan of their team.

As both Max and Sam said, it’s not a confirmation that an action has been taken or an answer to a question!

@Madeline Miller Here’s a feature request for reaction notifications if it’s something you think would be helpful:

and if you really want, here’s another requesting more reaction options!

@Rebecca Williams I love your use case! I live in the same camp as Sam and Max.  It helps me know who has seen any comment AND reminds me if I have been there but we use @mentions and a typed comment for actual follow up.

@DianeK indication files have been downloaded and organized is another great use case!!