Replies posted by StuartK

34 Replies

StuartK
Karbon Team
StuartKKarbon Team
asked in Ask a Peer

API rate limiting questions

 Sorry for the slow response @max!Does this mean if we have 10 users, we get 100,000 requests/day, etc.?At the moment the limit would be per API auth access token, rather than per Karbon account. So the limit for an integration with a third party vs your own integration would be different totals.Webhooks only send bare minimum data, so every webhook requires at least one additional API call to get the actual data.Also, the way time entries work, I must poll timesheets each night, then loop through and make an API call for each timesheet to get the time cardsFair point on the hourly vs daily limit and long running jobs and the timesheets - I’ll have a look at the data we have to see how this plays out for an account like yours.Would it be possible to purchase additional API resources?Great question - I would say yes, there will be some way to extend your limits, it might be paid, or based on using off-peak hours to sync data. But it also makes a case for improving our APIs so you can ca

5
max
Sr. Karbon Community Guide
11 months ago
StuartK
Karbon Team
StuartKKarbon Team
asked in Ask a Peer

API rate limiting questions

do you have the ability to track the number of daily requests our API Access Keys are making? Thanks Mike - that’s useful info!We do have this - but it’s a historic report. Based on the data over 99% of Karbon users are a long way under the proposed limits - with the other fraction of a % sitting at about 50% of the threshold. 

5
max
Sr. Karbon Community Guide
11 months ago
Sara Goepel
Karbon Team
Sara GoepelKarbon Team
published in Share Tips & Best Practices

Karbon product roadmap preview: Features and updates coming in Q2 2023 🎉

Looking forward to the Slack integration! When is this going to be introduced? Hi @Olivia - at this stage somewhere near the end of the quarter. I’ll be adding a few more Karbon users to the beta in the coming weeks - send me a message if you’d like to be part of it. 

169831
Amanda Lee
Beginner
6 months ago
Sara Goepel
Karbon Team
Sara GoepelKarbon Team
published in Share Tips & Best Practices

Karbon product roadmap preview: Features and updates coming in Q2 2023 🎉

A few questions regarding the new QBO Integration for contact synchronization discussed by @StuartK. How does the initial synch work, specifically interested to learn if Archived Clients in QBO are synched as this would not be ideal. Stuart indicates Karbon matches on Client name and email. We do not populate QBO with client email addresses, how would this impact the synchronization? The QBOA integration doesn’t sync archived QBOA contacts, but also won’t delete a contact from Karbon if already synced then archived in QBOA.Lacking an email on the QBOA Contact side won’t cause issues - the matching works in the same way:If there is a Karbon Org/Contact with exactly the same name and no email - they’ll be linked If there is a Karbon Org/Contact with exactly the same name and with an email - you’ll get to manually choose to link them If there is no Karbon Org/Contact, the integration will create one.

169831
Amanda Lee
Beginner
6 months ago
B
Beginner
barmfieldBeginner
asked in Ask a Peer

Sync to Xero XPM or Salesforce?

Hi @barmfield - just incase you hadn’t seen it, we have a Contact Syncing integration in development at the moment. You can also sign up for beta access if you haven’t already - more details via the link below: 

2
StuartK
Karbon Team
11 months ago
StuartK
Karbon Team
StuartKKarbon Team

Two-way contact sync with QuickBooks Online AccountantsBlog

Has development stopped on the API? Looks like the latest release was over 6 months ago in August. Definitely not! We’ve been quietly fixing a few bugs and issues that customers have been raising as well as planning and working on some new APIs and bigger improvements that we’ll be rolling out over the next few months.

109711
Kari Hannum
Rising Star
1 year ago
max
Sr. Karbon Community Guide
maxSr. Karbon Community Guide
asked in Ask a Peer

Unsuccessfully trying to add work schedule using the API

Hi @max - a couple of things here that stand out:"WorkItemTitleDefinition" definitely needs to be an escaped JSON string (like your first example) - it’s not ideal, but its how it is at the moment It looks like you’ve specified both a yearly and monthly repeat shedule? "CustomFrequencyUnits": "Months", "RecurrenceFrequency": "Year",See below for a snippet I’ve used just now to ceate a repeating WorkSchedule to a Workitem: { "CreatedFromWorkItemKey": "4sxjjjxDqYRY", "RecurrenceFrequency": "Year", "CustomFrequencyMultiple": 1, "ScheduleStartDate": "2023-02-01", "ScheduleEndDate": "2024-03-01", "ScheduleDueDateMethod": "DaysFromStartDate", "ScheduleDueDateDays": 7, "ScheduleDueDateMonthMultiple": 3, "PreventStartEndOnWeekend": true, "InitializeBeforeStartDateUnits": "Days", "InitializeBeforeStartDateMultiple": 3, "InitializeTasksBeforeStartDateUnits": "Days", "InitializeTasksBeforeStartDateMultiple": 3, "WorkItemTitleDefinition": "[{\"Text\":\"Payroll\",\"Variable\":null,\"F

5
max
Sr. Karbon Community Guide
1 year ago
StuartK
Karbon Team
StuartKKarbon Team
posted in Ask a Peer

How do you use e-signing/e-signatures?

Hi @Jared Cordner - e-signing is definitely one of the most popular requests we have and it’s definitely up there on our list of features to build - but the popularity means that it means slightly different things to different people.Right now I don’t have a timeframe to share though I’ll certainly update the thread with any details as it becomes clearer.

27
StuartK
Karbon Team
2 months ago
max
Sr. Karbon Community Guide
maxSr. Karbon Community Guide
asked in Ask a Peer

What can go in the description when adding an organization with the API?

Hey @max - I think this is just a goofy side-effect of how our API works - in this case “text” is just telling us the type of data the field expects. That said, let me know if you discover any quirks!

2
max
Sr. Karbon Community Guide
1 year ago

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