Dear karbon and peers,
Currently, the insights are all work based, not task based. This is not working and not making insights helpful in real world team management. Work consisted of a lot of tasks completed by different team members. their performance on meeting deadline etc. are all task based, rather than work based. Accounting firm ‘s team consisted different level of staff and normaly the work in charges are senior team members, for those supporting staff and junior team members, they are not work in-charge, their performance is mainly based on the data of task rather than the work. I trust a bookkeeper firm may has less feeling of this since they are most time contractor based and all the team member does the same work. But for a proper accounting firm, we have a vertical team (event it is flattened, we still have 2-3 levels, partner, manager/incharge/ preparer. With current insights, we only can see the performance result of work assignee (normally in-charge or manager), but not the each of the team members. This makes the insights much less useful.