Topics started by Ben Zachary

2 Discussions

Ben Zachary
Beginner
Ben ZacharyBeginner
asked in Ask a Peer

Is anyone using VXT Phone Service and their new Karbon integration?

We are looking at switching our VOIP service provider and had a demo with VXT. Is anyone currently utilizing VXT and the new Karbon integration that would be willing to share their experience with it?

7
Cindy Hart
Rising Star
4 months ago
Ben Zachary
Beginner
Ben ZacharyBeginner
asked in Ask a Peer

Any effective tips for pausing triage?

I’ve turned my triage notifications off, which is great! However, any time I use the navigation bar, it shows me an updated total of how many unread items are waiting for me in Triage. This pulls me back in to Triage when I should be focusing on work. Any tips for avoiding this? Or is there a way to stop the navigation bar Triage counter from showing?One potential solution I’m going to try is to just close the navigation bar, and save browser bookmarks so I can navigate that way in Karbon to different modules so I don’t have to open the navigation bar back up.

4
CTAStephen Edwards
Rising Star
2 years ago

Badge winners

Show all badges
Terms & ConditionsCookie settings