Replies posted by Lina Ting

3 Replies

L
Beginner
Lina TingBeginner
asked in Ask a Peer

No receiving client checklist comments

Thank you I will contact support. I am the the Assignee and the person requested info. It has happened twice in the last 6 weeks. All others were ok 🙂

3
SamG
Sr. Karbon Community Guide
4 months ago
L
Beginner
Lina TingBeginner
asked in Ask a Peer

Disable client comment notification to admin

Thank you so much Sam. I think you have just solved our problem. Our tax team sends the checklist out and often Admin is the assignee on the job. If I understand correctly, once we change the job assignee to the tax team, that will reduce admin’s notifications.

9
Rebecca Williams
Sr. Karbon Community Guide
6 months ago
L
Beginner
Lina TingBeginner
asked in Ask a Peer

Disable client comment notification to admin

Thank you @Rebecca Williams . Our internal admin sets up the karbon job and when we send our tax checklist via client request, our internal admin will receive comments and notifications. Is there a way to turn off comments to their triage from client request tasks or would we have to go into each comment and disable one by one ? So sorry for the silly questions. Thank you again for your help.   

9
Rebecca Williams
Sr. Karbon Community Guide
6 months ago

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