How to submit your Karbon feature idea

  • 14 January 2022
  • 38 replies
  • 1118 views

Userlevel 4
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Welcome to the Feature Idea section within the Karbon Community! This is where you can suggest new ideas that will help make Karbon even better. We’re excited you’re here, and encourage you to share your ideas.

To share your idea/s with us, simply click ‘submit an idea’ and follow the prompts.

To ensure all Community members can enjoy sharing and engaging in potential feature ideas, we have some guidelines for everyone to follow.

 

Search first

It’s possible your idea has already been submitted, so to avoid any double ups, please search existing ideas first. You can then contribute directly to the existing conversation.

 

Voting and choosing feature ideas to develop next

We value all feature ideas submitted by our Community, and we read each and every request. 

But in addition to customer feedback, there are many factors that influence which features we implement. If an idea has a high number of votes, this doesn’t necessarily mean it will be added to the product roadmap. 

In the same way, if an idea has a low number of votes, this also doesn’t necessarily mean it won’t be added to the roadmap. 

But if an idea is in development, we will update the discussion thread. Keep an eye out on future release notes within the Community for improvements made to Karbon.

 

Contribute

The more feedback and engagement from Community members per idea, the better. If you want to vote for a feature idea, we also suggest letting us know why you think it is a great idea and how it would help you.

 

Reporting bugs

It’s important to note that the Feature Idea section is not the place to report bugs or system issues. 

If you have come across a bug, please let us know by clicking on the Help & Feedback section within Karbon or by reaching out to support at support@karbonhq.com

 

Thank you for being here and for sharing your ideas.

Click here for the Community Rules and Guidelines

 

 


38 replies

A great feature would be to add on to the shared triage that for outlook we have our own email, but we have several shared emails that the team can access, but these emails don't have their own log ins. So it would be great to be able to add the shared emails without log ins. 

Userlevel 7
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@Brooke Foster do you mean when you get the initial notification of a work assignment? I made a feature request related to this that might be what you’re looking for - have a look and add your vote (and maybe a comment) if you think my suggestion would help with your issue!

 

I need to see the Task type in Karbon Triage when something is assigned to me - it will advise me immediately how I need to action it. I have to open up every work assigned to tell if it needs review or ready for invoicing etc - Its so frustrating. If i could see what it was I could clear it and then check my work views when I am ready to work on reviews or invoicing.

 

Thank you

Userlevel 7
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A good idea would be to be able to add 2 time trackings at the same time. for example when you are working on a client and you just want to pause to do sth in another client’s file. we can just pause one timer, and start nother time tracking , when we finish, we stop the second and be able to continue with the other client, the first one. 

Hi @Jona Kastrati,

I think this feature request exists, vote here 🙂

Other related requests as well:

I hope that helps

A good idea would be to be able to add 2 time trackings at the same time. for example when you are working on a client and you just want to pause to do sth in another client’s file. we can just pause one timer, and start nother time tracking , when we finish, we stop the second and be able to continue with the other client, the first one. 

Userlevel 7
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Hi @Jamie McGowan,

To create a feature idea request you need to click the link below and detail your idea 🙂

Then others can vote and comment on it:

https://community.karbonhq.com/topic/new?type=idea

 

Can you release an option to either restrict Standard Users from deleting contacts in Karbon and/or deploy the ability for Admins to recover a contact should this have been done in error.

Userlevel 7
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Hi,

I’m suggesting, is it possible to link the Task Types to Work Types.

Say for an example, if I am on an internal job it is never billable.

Once I choose an Internal I should not have the option to choose any billable items.

Thank you!

Hi @Jezlie Arciga,

To create a feature idea request you need to click the link below and detail your idea 🙂

Then others can vote and comment on it:

https://community.karbonhq.com/topic/new?type=idea

Userlevel 7
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We use a document management system for workpapers etc, it would be great to be able to print all comments from a work item into a PDF.

This was recently announced for Client Requests 🙂

 

Hi,

I’m suggesting, is it possible to link the Task Types to Work Types.

Say for an example, if I am on an internal job it is never billable.

Once I choose an Internal I should not have the option to choose any billable items.

Thank you!

We use a document management system for workpapers etc, it would be great to be able to print all comments from a work item into a PDF.

Was hoping that we could be provided with timestamps of when edits are made to comments or notes. Currently just see date/time of when it was created.

Userlevel 7
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@Luis Villegas and @Elma Kmetas - please create a Feature Idea post for your suggestions as this is what the product team monitor to get a sense of what features are most popular requests.

 

 

Userlevel 1

Meeting details from Teams do not import properly.

Right now the meeting details import as plain text and and the hyperlink to log into the meeting doesn’t work its plain text, for each meeting i have to open the invite attached which launches outlook and then i am able to clink on the meeting link to join in. 

 

Should be an easy fix. 

Hi Karbon Team,

 

Karbon recently released a fix to the download functionality in the “Documents” tab of Karbon. After the release, when downloading multiple files, they will download to the downloads folders in a Compressed (zipped) Folder. Previous to this release, when downloading multiple files they downloaded into the downloads folder as individual files.

 

We’d like to request, for our Karbon users, that when downloading multiple files they download into the downloads folder as individual files and NOT in a Compressed (zipped) Folder. Can the Karbon Team, for our Karbon users, revert us back to this functionality? Or is this now the normal download process for all of Karbon’s clients?

 

Please advise and thank you!

 

Luis V.

@Nadia Kawalilak Thank you.  I have adjusted color, brightness, gone to warmer colors, etc - it helps some, but doesn’t eliminate the problem.  

Userlevel 1

@Helen Cabot I am sorry to hear about your headaches ☹️

Something I do is adjust my brightness and color on my screens/monitor which helps a bit but I agree, there should definitely be a dark mode option as this is available pretty consistently with other platforms. 

If Karbon could have a dark mode option like other websites do, my eyes would be thankful.

Pretty please!  Most of what I do is in Dark Mode and since I started using Karbon I am getting constant headaches from the bright website.

Userlevel 1

If Karbon could have a dark mode option like other websites do, my eyes would be thankful.

I definitely agree with you RebekahSSB! That would be really helpful. 

number of characters in Title Documents section expanded or expandable

When you click on status from the work list view, you are taking straight to the task 

Love the ability to have “most recent” or pinned notes visible in the list work view

Can you add a week (M,T,W,Th,F) view in the work tab and add the to-do list in the karbon app. 

Can we have assignments in date order, please

Userlevel 4
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Hi there. 

To add a feature request, click the top ‘ask a question’ and select idea. This will mean other users can vote and discuss the feature idea. 

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