How to submit your Karbon feature idea

Amelia Freeman
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Userlevel 3
Badge +4

Welcome to the Feature Idea section within the Karbon Community! This is where you can suggest new ideas that will help make Karbon even better. We’re excited you’re here, and encourage you to share your ideas.

To share your idea/s with us, simply click ‘submit an idea’ and follow the prompts.

To ensure all Community members can enjoy sharing and engaging in potential feature ideas, we have some guidelines for everyone to follow.

 

Search first

It’s possible your idea has already been submitted, so to avoid any double ups, please search existing ideas first. You can then contribute directly to the existing conversation.

 

Voting and choosing feature ideas to develop next

We value all feature ideas submitted by our Community, and we read each and every request. 

But in addition to customer feedback, there are many factors that influence which features we implement. If an idea has a high number of votes, this doesn’t necessarily mean it will be added to the product roadmap. 

In the same way, if an idea has a low number of votes, this also doesn’t necessarily mean it won’t be added to the roadmap. 

But if an idea is in development, we will update the discussion thread. Keep an eye out on future release notes within the Community for improvements made to Karbon.

 

Engagement from the Karbon team

Although we would love to respond in-depth to each of you, sometimes this isn’t always possible. But we do aim to respond to all ideas, in some way, within 14 days. For example, a response might mean the idea is simply categorized. Another response type might involve us asking you for further information.

 

Contribute

The more feedback and engagement from Community members per idea, the better. If you want to vote for a feature idea, we also suggest letting us know why you think it is a great idea and how it would help you.

 

Reporting bugs

It’s important to note that the Feature Idea section is not the place to report bugs or system issues. 

If you have come across a bug, please let us know by clicking on the Help & Feedback section within Karbon or by reaching out to support at support@karbonhq.com

 

Thank you for being here and for sharing your ideas.

Click here for the Community Rules and Guidelines

 

 

Product Manager at Karbon

12 replies

Rebecca Williams
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Userlevel 6
Badge +11

@Travis Cavanaugh that is a great idea - make sure to actually create a feature request so others can vote on it!

 

Continuous Improvement
Travis Cavanaugh
Rank

Can you add the ability to pin a note directly from the new note, rather than having to go back into the note and pin it? Or even making that pin option a little bit more accessible?

 

Another thought, we use the “Add a comment” option when assigning work items to others. Is there a way to convert this to a note that is on the timeline rather than subtext to the work assignment?

Robert Abramowitz
Rank

Would like to be able to drag and drop or copy a single task or entire task list to the "client request" section.  Right now I’m not able to move tasks between types of tasks.  Also, since I cant export a task list to Word/Excel, I have to retype the whole list.  Super bummer.

Rebecca Williams
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Userlevel 6
Badge +11

To be able to sort emails in my week so they are organised in order of priority.

 

If that wasnt possible is there some to type of pin/importance button that could be added?

 

I use Karbon mainly for project management and even though we have several work templates there is no way to identify an important email for time management or importance. If you could pin an email in my week that also pinned it to the top of the email timeline then everyone working on that client could see something quickly that is of importance instead of checking every communication for it.

@Victoria Beasley have you looked through the existing feature requests? I know there are several related to better organization of emails in My Week.

You can find Feature Requests in the menu at the top:

 

If you don’t find an existing request, you can create a new one so others can vote on it!

Continuous Improvement
V
Rank

To be able to sort emails in my week so they are organised in order of priority.

 

If that wasnt possible is there some to type of pin/importance button that could be added?

 

I use Karbon mainly for project management and even though we have several work templates there is no way to identify an important email for time management or importance. If you could pin an email in my week that also pinned it to the top of the email timeline then everyone working on that client could see something quickly that is of importance instead of checking every communication for it.

R
Rank

If Karbon could have a dark mode option like other websites do, my eyes would be thankful.

Amelia Freeman
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Userlevel 3
Badge +4

Groups in Karbon:

If an entity is part of a group then any emails / notes / work for any entity in Karbon should by default be allocated to the group.  If a Group (Client) has multiple entities, then it can become frustrating to find the thread you are looking for 

Hi @Ben Gay can you please add this as a feature idea? To do this, click the ask question box at the top of the page and select ‘idea’. This means other Karbon users will be able to discuss your idea and vote. 

Product Manager at Karbon
B
Rank

Groups in Karbon:

If an entity is part of a group then any emails / notes / work for any entity in Karbon should by default be allocated to the group.  If a Group (Client) has multiple entities, then it can become frustrating to find the thread you are looking for 

Amelia Freeman
Rank
Userlevel 3
Badge +4

Hi @Kevin Umanzor and @Beth Meyer. Can you please add these as individual feature ideas so other Karbon users can vote? 

There is chance these feature ideas have already been added so I also recommend searching for them first and then voting if they exist already. 

Thank you 

Product Manager at Karbon
J
Rank

y3p, To submit a feature request, log in to Karbon Community by clicking Help and Feedback, then Karbon Community. Once you're logged in, you're able to click on Feature Ideas in the top menu.

Beth Meyer
Rank

A date field at the client level.  Not only to track start date with the firm but that date could be used to trigger contract renewal or SOW review.

 

Thanks!

K
Rank
Userlevel 1

A good idea would to be be able to export Tasks to pdf, excel, word, etc.

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