when my client sign into their karbon email to upload to my company another clients name is in there along with hers how can I delete the other client from being in her email?
Userlevel 7
+15
- Sr. Karbon Community Guide
- 825 replies
-
1 February 2024
Hi
This article may help: https://help.karbonhq.com/en/articles/8238519-send-client-requests-to-multiple-people
In particular:
After the request has been sent, you still have the option to manage the client list by adding or removing contacts. Click on the Client Request header or use the options menu (...) to select Manage Client Request and make any necessary changes.
Does that help? 🙂
If the other contact isn’t there.. it may be a bug and I recommend contacting support: https://help.karbonhq.com/en/articles/4450394-how-do-i-contact-support-interact-with-support
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