Topics started by Matthew Gonda

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Matthew Gonda
Beginner
Matthew GondaBeginner
asked in Ask a Peer

Triage Search Not Working

Is anyone else having issues where searching for a work item in triage (e.g., trying to attach an email thread to a work item) doesn’t work? Most of the time I try to add an email to a work item the item doesn’t show up -- I just get a blank search area.I reached out to support and they acknowledged this is a problem on their end, but it’s been 3 weeks now and no resolution. This is crippling the highest value tool Karbon has to offer.As you can see, it’s not returning a ‘no results found for…’ message, rather, I get this:[Karbon Search Error] 

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DianeK
Sr. Community Champion
1 year ago

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