Question

Triage Default View


Userlevel 1

Hello, 

Is there a way to set a filtered view in triage as a defualt view? I have a collegue that prefers to not utiilize the triage clearing feature. They would like to have a default view of only internal mentions that they can keep track of. Is this a current feature or do you need to change the filtered view every time you open triage in karbon? 


3 replies

Userlevel 7
Badge +15

Hi @Nick Beaudoin,

How does the firm feel about your colleague’s decision to not use Karbon as intended? 😅

I don’t believe there is a way to set a default view in Triage. The colleague could keep Triage open and always open items (new pages) in a new tab or new window, keeping that Triage view open or submit a Featrure Idea

I hope that helps 🙂

Userlevel 7
Badge +19

We have someone in a similar situation in our firm. I’m not sure they will ever be fully on board with Karbon, so your feature idea might be interesting to them as well. 😊

Userlevel 7
Badge +10

Yeah, we have one or two of those folks as well.  There Triage numbers stress me out!  Features like this MAY help bring them over!

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