I am finding that in My Week some of the work that has the same status is showing up under duplicated statuses. The work is not duplicated, but some work is showing up under the status in one section and some with the same status in another section. Any thoughts as to why this is happening?
Here is an interesting update - I went into work - created a view for this week - sorted by status and then went back to My Week and the issue seems to have been resolved.
I wrote too soon - the issue has occurred again and the view in work does not seem to be working its magic. Anyone else with this issue?
In my experience, irregularities like that are corrected with a hard refresh.
Link: How to hard refresh in different browsers
If that doesn’t work, I think support would like to hear about it.
I tried the hard refresh and no luck. I will hit up support in the morning.
Wanted to reach out an ensure you were able to sort out your work view issue. If this issue persists or anything else you have questions about please don’t hesitate to reach out to Karbon Support, we would love to help. You can reach us one of two ways, go to help and feedback>still cant find what you need and start a Support chat with us, or email us at email@example.com
Hope your week is going well,
Thanks for checking in - someone in support is looking into this.