I’m having a problem with search not finding anything. In a Client Request I wrote, “what is the charge for DoubleTree Hotel.” Now, when I go to search and type in Doubletree, nothing shows up under the work section. Are client requests not searchable?
Having trouble with Search
Page 1 / 1
I created a feature request to expand searchability to include the external comments.
I believe that Work tab only looks for work item names or contacts that meet that search criteria. Did you try the Email or Notes tabs? I’m not sure if those actually search client task comments as well though… Possibly not.
That would be a good feature request though - a Comments and/or Client Request search tabs/filters.
Reply
Sign up
Already have an account? Login
Use your Karbon account to log in to the Community.
KARBON LOGINEnter your E-mail address. We'll send you an e-mail with instructions to reset your password.