Tag multiple items in triage to one work in one go.

  • 20 January 2022
  • 2 replies

Userlevel 1

Is it possible to tag multiple emails in Triage to the same work in one go?  i know this is possible when done one by one. 

For example i have had 5 emails from a client that all relate to the same piece of work, instead of individually tagging them each to that work can you select all 5 emails and tag them to the one work? 


Best answer by BrooksW 27 January 2022, 20:16

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2 replies

Userlevel 5
Badge +6

@Vinnie Stevens This was mentioned on a recent call with Karbon as something that is currently in development.  Right now you can select multiple Triage items and clear all of them at once, but I agree it would be great if you could also tag all at once to a Work item.  I’m not sure where it is on their road map, but my impression was sooner rather than later.

Userlevel 7
Badge +19

Hello @Vinnie Stevens!

Welcome to the Karbon community. 😀

I don’t know of a way to do what you are asking. The fastest way that I have found to work through multiple emails for the same work is by:

  1. Tapping the brief case
  2. And then selecting the top recent work

It’s two clicks per email, instead of one click, which is what you were hoping for.

Is that helpful at all?