Occasionally a client will receive a document they need to share with us and they do not have a work item/request open or the work item that is open is not related to the document.
Is there a way that the client can upload the document into the portal securely on their own without an open work item/request?
We have created an independent miscellaneous document request for this issue, but it seems that it is a poor work around and requires us to send the request after the client has notified us they need to share a document with us. The other issue is that they are unable to upload so they email it to us (even though they have been instructed to never do so) and it is not secure.
