Question

Log in Issue

  • 21 January 2022
  • 5 replies
  • 154 views

Is there a current problem with Karbon.  No one in my office can get past the login Screen.


5 replies

Userlevel 5
Badge +5

ah yes, just before Christmas, I had massive issues with Chrome and had to access Karbon and other apps such as our bank, via an incognito window.

 

 

Userlevel 5
Badge +5

@10 Eslami Marsha There are currently some issues with logging in on Chrome. Support is aware and is working on the issue. In the meantime, I have been able to access Karbon on a different browser.

Userlevel 5
Badge +5

i had that last week and had to log in via https://app.karbonhq.com

You could try that?

I did see some down time scheduled for an update - when was that now? 

 

We haven’t had any changes and we were in earlier this morning.  I have sent an email to support.

 

Thank you.

 

Userlevel 7
Badge +19

We’re good here. Did you recently have an IT change? Are you able to contact Karbon support with logging in?

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