How to: Start a new topic

  • 22 July 2020
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The conversations in Karbon Community set the tone for everyone. Help us influence the future of this community by sharing your questions, ideas and knowledge. Create discussions of your own, choose to engage in discussions that make this forum an interesting place to be – and avoid those that do not.

 

Before you post

Please use the search function first to see if your question is being discussed in an already existing topic.

 

Finding the right place for your topic

First, you will have to select the correct category your question is related to.

  • When you have a question, then start a new topic in Ask The Community
  • If you want to share Tips and Best practices Share them here as a new topic.

 

Choose if your topic is a question or a conversation

A conversation is a normal discussion topic. If you make your topic a question, you can mark a reply from another user as the answer. This will help other users who are having the same question to find the solution quicker.

 

Create a title

Now you will have to define a title for your topic. Think of this in the same way you would an email subject line. It should be short but descriptive, summarizing what your topic is about: include the name of the feature, product or service, if applicable. This way other users can see directly if they are able to help you.

 

Describe what your topic is about

Describe your issue as detailed as possible. Other users can help you better when they know what you are trying to do (and where you do not get any further). Please don't share any private information (Email address, phone number, etc.), as all this information will be shared in public.

Tip: You can also add images and videos to your question, see here for a detailed tutorial.

 

Add Tags

If possible, add tags which are describing your topic in keywords. This will help other users to find your topic a lot quicker.

If you have any questions or problems, please let us know!


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