We use softphones for our phone system and I would love to have all the phone number fields clickable using ‘tel:’ so that we don’t need to copy/paste or manually type into our soft phone.
I have tested and proven this works for notes, but the phone fields in Karbon are not formatted to be clickable.
Instructions:
We use Karbon to keep track of client calls and our admin staff will open a note and attach it to the appropriate work item when taking massages for other staff.
One thing I discovered, is that you can enter a phone number as a link using ‘tel:15555555555’ and it will trigger the browser to look for a softphone.
Since we use a softphone application for our business phone system, anyone placing a call back to the client simply clicks the link and the browser places the call.
Screenshots: