When sending out multiple emails at a time or sending out the same email to clients on a regular basis, I’ve found that having the ability to easily pull a templated email to send off quickly has been a time-saver. While Karbon doesn’t have email templates, here’s a suggestion I have for those that would like the ability to do this in Karbon.
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Create a work item called “Email templates”
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Give it a start date and a due date far in the future, so it doesn't pop into your work view or to-do list.
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Use the work type of Internal.
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Send emails to yourself using the subject line as the type of email and then add that email from Triage to the work item "Email templates".
This way, you can easily copy from these emails and paste into a new email to the client.
