Question

Sent items appearing in triage

  • 19 April 2024
  • 1 reply
  • 16 views

Hi 

Our team have starting having their sent emails appear in their triage. This means that when we email a client and then mark the email off our triage list it reappears with the email we sent. 

 

How can we fix this? 

 

thanks


1 reply

Userlevel 7
Badge +19

Hi @Ben Hutchesson, welcome to the Karbon community! 😁

This was a bug that was fixed in the last update. Is it still happening for you?

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