When I clear anything in Triage, does it clear all pinned / flagged emails in outlook?
Hi
when you clear an email, it’s archived in Outlook. Here’s an article that explains how to handle email in Karbon: Action an Email
Here’s the section that talks about cleared emails:
What I have done is migrated 100% to Karbon for email management and I do not use Outlook at all anymore. It’s much more powerful to take an email and delegate it with a due date, attach it to a relevant contact and work item, and address it strategically than to use the tools in Outlook. Just my opinion. 😀
Does that help at all?
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