Question

Karbon and Outlook pinned emails

  • 8 April 2022
  • 1 reply
  • 38 views

Userlevel 1

When I clear anything in Triage, does it clear all pinned / flagged emails in outlook?

 

 


1 reply

Userlevel 7
Badge +19

Hi @Jessica Chan! Welcome to the Karbon Community. 😀

when you clear an email, it’s archived in Outlook. Here’s an article that explains how to handle email in Karbon: Action an Email

Here’s the section that talks about cleared emails:

What I have done is migrated 100% to Karbon for email management and I do not use Outlook at all anymore. It’s much more powerful to take an email and delegate it with a due date, attach it to a relevant contact and work item, and address it strategically than to use the tools in Outlook. Just my opinion. 😀

Does that help at all?

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