Introduction to My Week in Karbon

I cannot wait!!! I feel like a a child on Christmas eve waiting to open that 1 present at midnight!!! 

I’m really excited for the team My-Week.

 

I was also prompted like this.

My assumption is that Karbon is trying to get an idea about who is watching their webinars, because they focus on client feedback to guide future decisions. I assume it’s related to that general effort. 

 

 

I was also prompted like this.

My assumption is that Karbon is trying to get an idea about who is watching their webinars, because they focus on client feedback to guide future decisions. I assume it’s related to that general effort. 

Hmm.. Would make sense if on a general page, but I’m logged into the community and clicked the link to get there from the mailout, so they already know who I am, where I’m going and what I’m watching

Hi Sam (and Max), that’s a very fair question. We ask for details on most of our webinar recordings so that we know who is watching and also in this particular case, so that we can keep the viewers to existing Karbon users, as this webinar was intended for customers only. 

But I completely understand that this feels like an unnecessary step when you are already logged in to the Community. Unfortunately the platform we use to host our videos does not speak to our Community platform, so it doesn’t know who you are unless you tell the video. In an ideal world, if you’re a logged in customer you should never have to provide extra details in any other forms on our website, in Community, or anywhere else. We’re working on it!

Better watch this tonight I reckon.

Ours updated this morning, but the message said that it would be rolling out over the next few weeks, so maybe you’re in a later batch?

Also, she showed and talked about some features that are still in development, like My Week for teams and the calendar feature. Both things I’m eagerly anticipating. :)

Yes, it appeared this morning. Thanks Amelia.

There are Karbon people who read some of these comments, but I’ve heard that the product team pays the most attention to the “Have an idea” box.

Tap “Help and Feedback” on the left navigation bar of Karbon and then tap here:

The product team pays close attention to the ideas that get put through there.

Does that help?

Thanks Amelia. here’s my wish list so far. I’ll post it in the “have and idea” section also.

Things I would like in My Week

• When sections are collapsed, I would like them to stay collapsed when the My Week page is refreshed. At the moment they revert to their expanded state.
• When clicking on a card then on the “View Full Work Item” button it would be better for the work item to open in a new browser tab. That way you don’t have to re-open My Week after looking at the card.
• “Working On Now” cards need to be capable of being re-ordered.
• In Triage, it would be better to have a “Plan for this Week” in the overflow menu as well as in the detail section when you open the email. It’s not always necessary to open an email before tossing it into My Week.

This bugs me a little, too. If you are on a PC, hold ctrl when tapping the button and it will open in a new tab. If you are on a Mac, hold cmd to do the same thing. :)

I do this all the time in Karbon because some view settings revert on refresh.

Hi Sue 

In My Week, we have smart filters that tell you if you have work or tasks within the work that are ready to start, in progress, due this week, due next week or overdue. On the work card, we also display when the tasks are due so you get that visibility. This means, when you come into this week or flick through any of the other buckets, you will have visibility if anything needs to be actioned and any of the work in your list that has tasks due, will also be included. Emails and notes are also included in these filters and we will pick up the due dates on these items as well. 

Hi Daniel. Multiple people can add the same email (or note) to their My Week. You can also assign an email or note to your week even if you aren’t the assignee.