We were recently surprised when over 400 new work items appeared on July 1. Apparently, these were created by repeating work for a template that we no longer use. The prior administrator set up the Work Item for every client in our database when we first started using Karbon. Ugh.
Our concern is that we can delete these 400 work items, but they are just going to be created again next year.
So, the first question: do we have to Delete Repeat, then delete the Work Item for each of the 400?
Second question: if the answer is “yes” to the first question, are there any shortcuts to Delete Repeat and then deleting the work item one at a time?