Tag multiple items in triage to one work in one go.

Question

Is it possible to tag multiple emails in Triage to the same work in one go? i know this is possible when done one by one.

For example i have had 5 emails from a client that all relate to the same piece of work, instead of individually tagging them each to that work can you select all 5 emails and tag them to the one work?

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Best answer by BrooksW 27 January 2022, 20:16

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BrooksW · Accepted Answer

@Vinnie StevensThis was mentioned on a recent call withKarbon as something that is currently in development. Right now you can select multiple Triage items and clear all of them at once, but I agree it would be great if you could also tag all at once to a Work item. I’m not sure where it is on their road map, but my impression was sooner rather than later.

max · Answer

Hello @Vinnie Stevens!Welcome to the Karbon community. 😀I don’t know of a way to do what you are asking. The fastest way that I have found to work through multiple emails for the same work is by:Tapping the brief caseAnd then selecting the top recent workIt’s two clicks per email, instead of one click, which is what you were hoping for.Is that helpful at all?