Question

Sage Back up files

  • 26 January 2024
  • 2 replies
  • 14 views

Userlevel 2

Why can’t clients upload sage back up files?


2 replies

Userlevel 6
Badge +7

Hi @Nicole Gordon Karbon does block some files with certain extensions and due to size. I do not see this file type as one that is on the no no list, however maybe this article is not a complete listing: Files and Attachments

Maybe another user has a definitive answer or you could reach out via chat if you have not done that already.

Userlevel 7
Badge +19

It might be something to bring up with support.

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