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Question

Reuse of corporate email to invite new Team member

  • 16 May 2024
  • 1 reply
  • 9 views

For our production team we assign corporate emails eg Team1@us.com

I am trying to reuse one of the email associated with an archived employee to register/invite a new team member and am getting this error.

'This email address is associated with another colleague or contact’- how can I override this ?
 

1 reply

Userlevel 7
Badge +15

Hi @Bridgett Fuller

You may need to contact support: https://help.karbonhq.com/en/articles/4450394-how-do-i-contact-support-interact-with-support 🙂

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