Question

Reducing template sections to one role


Hi

I was told during my Karbon template training not to mix tasks for different roles within the same section. Why is this?

Some of our processes involve two colleagues working on one job at the same time, with the tasks often alternated between them. Each task is placed in its own section because the role has changed, resulting in a template with 50 or 60 sections, and each section contains one task. The template is therefore unwieldy and difficult to use. Why can't I create a single section with tasks for two different roles? It is possible to assign the work to a senior colleague in order to avoid confusion about ownership or accountability.

 

Thanks!!!

Best Regards

Jessica Layson


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