Hi everyone! Is there any way to add the same contact email address with separate privacy levels in Karbon? For example, anzelle@query.com (private) and anzelle@query.com (public) ?
Private and Public Contact Creation
Userlevel 7
+15
- Sr. Karbon Community Guide
- 825 replies
-
30 November 2023
Hi
Yes there is 🙂 it has to be two separate Contacts (to have two timelines, with different privacy settings)
Like adding an email to a Contact a second time even on public timelines, you need to nominate the primary Contact for that email address. This is where emails received from that email address will be saved by default.
If you send an email to that email address, it will save to all Contact timelines unless you untick it at the bottom of the email composition window.
Does that help?
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