Question

Muting comment threads


I have a conversation that has multiple people commenting and it continues to show up in my triage for me to clear. Is there a way to mute this conversation?


4 replies

Userlevel 2
Badge +1

On the right-hand bar attached to the note or email (may need to < expand it) You can toggle off “Notify me” and will stop receiving updates unless you are tagged again. 

I’ve created the product suggestion, for those interested you can support the idea here 

 

Userlevel 4
Badge +5

Many in our office have the same frustration, is there a way to mute these as a default and if there are conversations we want to continue to stay involved in we can toggle the notification switch on?

This sounds like a great idea.  I don’t see where this is an option.  You can submit an idea in the Feature Ideas section of Karbon.  There is a top menu link for it.

Many in our office have the same frustration, is there a way to mute these as a default and if there are conversations we want to continue to stay involved in we can toggle the notification switch on?

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