Question

Muting comment threads

  • 5 July 2022
  • 4 replies
  • 32 views

I have a conversation that has multiple people commenting and it continues to show up in my triage for me to clear. Is there a way to mute this conversation?


4 replies

Userlevel 2
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On the right-hand bar attached to the note or email (may need to < expand it) You can toggle off “Notify me” and will stop receiving updates unless you are tagged again. 

Many in our office have the same frustration, is there a way to mute these as a default and if there are conversations we want to continue to stay involved in we can toggle the notification switch on?

Userlevel 4
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Many in our office have the same frustration, is there a way to mute these as a default and if there are conversations we want to continue to stay involved in we can toggle the notification switch on?

This sounds like a great idea.  I don’t see where this is an option.  You can submit an idea in the Feature Ideas section of Karbon.  There is a top menu link for it.

I’ve created the product suggestion, for those interested you can support the idea here 

 

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