Can I have my Karbon account linked to more email addresses than one?
We want to add a central email@example.com email address.
Is there a way of linking my firstname.lastname@example.org and email@example.com accounts so I will receive emails for both accounts in my triage?
Also, when sending emails out, could I pick which account I want it to be sent from?
Yes, this is possible. There are a couple ways to do it:
I’m going from memory, so some of the steps may be out of order, and you might find a shared mailbox works better than a group, but I think groups are better (we’re currently running both setups, lol).
We use Google and have team aliases (like firstname.lastname@example.org) that forward emails to several individuals. Everyone on the team alias receives the email in their triage and can see the responses when we reply all.
We also have those aliases set up as a ‘send from’ option as
Nice! It sounds like you figured out something easier than what I have set up, lol. In a different scenario (not Karbon) we use Google and have groups set up to forward emails to the group members. It’s a similar concept to the M365 system, but the setup is different.
Thanks for the responses and sorry for my delayed response.
Went with Max’s method. Wanted to wait to respond as we are having IT trouble at the moment and wanted to comment once it’s all set up properly and working.