Managing Vacation in Karbon

I would also like to know how people handle this.

Some of our staff are using shared triage for almost all their communications, which has helped a little, but we have other staff that are not on or do not use the shared triage.

What we do is auto-forward all colleague emails to a shared triage email, which the Admin Team check over & clear. We only make sure that emails are connected to work before we clear. Unless someone is away, in that case these emails are looked at closer and then assigned to someone if urgent/required.

We have a few staff that are casual/part time so being able to make sure urgent emails are not missed when they are not in office is helpful, which is why we have this setup. But this could be something that is set up only when a colleague goes on leave?

I don’t like that you can’t de-select “Notify Me” anymore because the emails are connected to a shared triage, but it’s something we are willing to deal with.

Previously we had all colleague emails auto-forwarded to a single User (me 😬) to be able to have the same visibility if anyone was not in the office. And when I planned to be away I forwarded my emails (thus all others) to another Admin User.