Question

Keeps logging out of Karbon

  • 6 December 2023
  • 1 reply
  • 12 views

Why does my account keep logging out of Karbon? Sometimes, it stays logged in for 3 or 5 minutes, then eventually, Karbon kicks me out


1 reply

Userlevel 7
Badge +15

Hi @Nikk Valencia,

That’s annoying! Check this setting for inactivity timeout:

https://help.karbonhq.com/en/articles/3386518-manage-account-settings-and-inactivity-timeout

But it sounds more like a bug, so I’d suggest contacting support 🙂

https://help.karbonhq.com/en/articles/4450394-how-do-i-contact-support-interact-with-support

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