Is Karbon down for anyone else?

Thanks for confirming, @Kim Clemmer!

Our whole firm is out.

Now I can’t get it to work in Edge either...

Seems like I’m back up again! 😁

It’s release morning! 😁 Every other Monday could be rocky. I still have the persistent menu.

I had some slowness about 18 hours ago, but no issues this morning (AU time) 🙂🤞🏾

@Smitty there will never be a good time, it will always be inconvenient for someone.. to be fair, where do you go? Most systems are cloud and all are going to have the occasional hiccup/glitch/downtime (unless you host your own on your own server - but there are no guarantees of 100% uptime there either). What really matters is the frequency and severity of the downtime and responsiveness of the product to address the issue. If it’s common and for extended periods, sure, switch, but if only very occasionally and resolved relatively quickly, you could be leaving the best option (especially if the hiccup is related to release of new features/improvements..)

I empathize with the frustration of encountering hiccups, particularly during crucial times like tax season. We've also weathered widespread issues with other platforms, including Microsoft, which always seem to arise at the most inconvenient times. While it's undoubtedly frustrating, I've found that the value of the platform, along with its continual enhancements, outweighs these periodic challenges.

Every system has its tradeoffs, and Karbon's approach to continuous improvement is no exception. While I understand if others may not share my exact sentiment, I've found that the benefits of the platform align closely with our firm's needs and goals.