how to change an employee's email

  • 22 September 2022
  • 2 replies
  • 21 views

Userlevel 2
Badge +3

i sit possible to change an employee’s email address?  I created an email of admin@----- and now i want it to be her name@------


2 replies

Userlevel 6
Badge +10

Hi @Brian Davis !  I think this will depend on your email provider.  You might be able to change it on the email provider platform, or create an alias?

I am not sure if you would need help from Support to get the change synced properly to Karbon.  You will probably want to reach to support for this question though for sure before you change anything.  @Aliesa Jackson Any suggestions?

Userlevel 4
Badge +2

Thank you @kylenecarse, yes you are correct, Support can assist with updating an email address.

 

@Brian Davis I can send this request over to our Support Team for further review. 

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