I am wondering if there is any way in customizing an email using merge fields.
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Hi
A regular email or emails from a Client Request?
I don’t believe any way with regular emails, but it is possible to use Placeholders in Client Request emails.
Does that help?
Edit: sorry, if you mean the Email Templates that can become tasks or regular emails, no placeholders in those at this stage, you could make a feature idea request for it.
I believe
Thanks, this answers my question!
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