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I am wondering if there is any way in customizing an email using merge fields. 

Hi @Aaron Sendrovits,

A regular email or emails from a Client Request? 🙂

I don’t believe any way with regular emails, but it is possible to use Placeholders in Client Request emails.

Does that help?

Edit: sorry, if you mean the Email Templates that can become tasks or regular emails, no placeholders in those at this stage, you could make a feature idea request for it.


@Aaron Sendrovits Please make sure to check out @max great post here: Send Beautiful Client Task Emails

I believe @SamG is correct in that this can still only be done within Client Tasks.


Thanks, this answers my question!


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