Question

Down Time / Slowdown

  • 11 July 2022
  • 3 replies
  • 83 views

Userlevel 2
Badge

Hi All, is it just me or is Karbon quite slow on some days?


3 replies

Userlevel 7
Badge +13

I have an issue occasionally with it just spinning when you try to search or open an email.  It usually resolves fairly quickly if you just let it be.  Sometimes I have to close the program and then reopen to resolve.  Then it goes back to working normally.

Userlevel 7
Badge +19

You can also try a hard refresh. That clears up a lot of issues for me from time to time. 😀

This blog post shows how to do it in different browsers on different operating systems.

Link: https://www.ideamktg.com/blog/what-is-a-hard-refresh/

Userlevel 7
Badge +13

@max  Thank you!  I am going to share this information with the team.  We may need to do this on a few of our systems.  Great information!

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