Solved

Doc Management System

2 years ago
5 August 2022
7 replies
94 views

Does anyone know how to turn off the “Manage client work files from a single source of truth. Connect a Document Management System” yellow band that keeps appearing in Karbon? We only need to be notified once, especially since our doc management system is not available.

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@Aaron Kwan, I assume this is an awareness campaign that has an end-date. Is that right? My staff has asked the same thing. :)

Hi @Jana and @max,

This is an issue that our team is aware of. The problem is on our end. Our team is currently working on a fix for this.

We expect that this should be fixed by 8/22. I can update you if that date were to change.

Thank you all for your patience during this time. If you have any further concerns on this issue please reach out to our Support Team at support@karbonhq.com.

I would also like this removed as it is getting extremely annoying and is right in the way of being able to send emails

Any updates on when this will be removed

@Lynda Daish - I understand. We expect that this should be fixed by 8/22. I can update you if that date were to change.

@Jana, @max, @Lynda Daish - We have fixed the banner issue. It won’t come back anymore after being dismissed (by clicking on the . Thank you all for your patience.