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Is there any way to connect some sort of combined inbox? Or have something that is a shared inbox. The idea is that some of our team members work across multiple clients and if a client emails an individual and the individual is out or occupied somewhere else it would be convenient for another team member to also have access to that inbox versus it all being personal inboxes. 

Hi @Caitlin, welcome to the Karbon community! 😁

I think you might be looking for Shared Triage? Check out this article and see if it fits your needs:

https://help.karbonhq.com/en/articles/9077958-shared-triage-overview


Yep, @max  is right.  Sounds like what you’re looking for is shared triage, let us know if that doesn’t fit the bill or have more questions!


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