UPDATED TO KNOWN ISSUE: I contacted support and they have identified an issue and are urgently working to resolve. Just an FYI in case others experience the same.
Client attempted to open a client request via phone. Later in the office accessed from their Mac using Safari. They are receiving a blank/white Safari screen without the Click Here for a New Link message.
Has anyone had any issues with Safari recently or know what might be causing the screen to be just blank rather than have the instructions for sending a new link?
They have used Safari in the past with no issues.