Hi @Eli Goldwasser, welcome to the Karbon community!
There is not way to export client requests at this time. I found one feature idea that might apply, but feel free to add your own as well.
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@max I had a feeling that was the case.
Thanks for showing me the feature idea. I added my vote to it…Â
It may be too late for this instance, but I have had a lot of success getting clients to understand the Karbon Portal by sending this short video. Feel free to copy the link and send it to clients confused about the portal. Â
Video link for the new portal:
https://fast.wistia.net/embed/iframe/gu4w66or9u
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I think we might start putting this in some of our client requests.
@DianeKÂ Thanks for the Video.
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We already have it on just about all our communications to clients. The issue at hand was a technological issue - I believe that their computer was not compatible with Karbon - Older client and just about as old of a computer if I am understanding correctly.Â