Question

Client reminders

  • 11 December 2023
  • 1 reply
  • 31 views

How to set Client reminders for GST & Income tax payments?
Is it possible to send reminders without having to create a Work item?

I want to send reminders to multiple clients, what is the best way of doing this?


1 reply

Userlevel 7
Badge +15

Hi @Amaal Shaikh,

It’s not possible to send reminders without creating a Work item and a Client Request checklist.

Two alternatives:

  1. Create One Work item. Add as many Client Request checklists as you like and send from there (to the different clients). Be sure to keep client-specific details only on the relevant Client Request. Be very careful with sharing permissions.
  2. Schedule an email (https://help.karbonhq.com/en/articles/5606692-collaborate-on-emails-in-triage#h_5c7a69dd97). You can only schedule a month in advance, so you could schedule from Outlook/Gmail if you want to schedule further out.

I hope that helps 🙂

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