Question

Client group billing

  • 7 November 2023
  • 2 replies
  • 43 views

Is it possible to bill a Client group? one of our clients normally has all organizations billed under the one entity, is this possible in Karbon?


2 replies

Userlevel 7
Badge +15

Is it possible to bill a Client group? one of our clients normally has all organizations billed under the one entity, is this possible in Karbon?

It’s not possible to bill a contact in Karbon that’s setup as a Client Group, but if you setup the entity as a normal contact (Organisation) in Karbon, you can bill it. Is the entity a real entity? 🙂

For example:

Client Group: ABC Pty Ltd Group (group members are ABC Pty Ltd and Alan B. Collins)

Organisation: ABC Pty Ltd

Person: Alan B. Collins

Bill everything to ABC Pty Ltd (you can choose ABC Pty Ltd as the Bill To entity for ABC Pty Ltd Group and Alan B. Collins)

Userlevel 7
Badge +19

We made the mistake of making actual entities represented as client groups in our early days and quickly learned that client groups are for a specific purpose (they represent non-real collections of real entities), and you can bill time to them, but you must set the bill-to to one of the actual entities, like @SamG explained above.

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