We have many clients at our firm that use the same email for all of their companies. Whenever we receive or send an email to them, it will tag all of their companies timelines when it should go to only one of them. Sometimes when we receive an email, it will just pick one of their companies at random and move it to that timeline. We have tried going into the specific company page and sending the email from there and the same issue occurs. Does anyone know of a way to make this process more efficient than having to manually change the timelines each time?
Thanks.