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I like to use split screen in triage. I used to have a ‘clear’ button in both the summary and reader view of the split screen. I notice now there is only a clear button in the reader view side of the split screen. I used to be able to go through triage quickly and clear out unnecessary emails using the summary side. Now, it seems I have to click on each message and then move my cursor over to the reader view side to clear. That takes a lot more time.

The only two buttons I now have on the summary side of the split are ‘add to work’ and ‘assign to colleague.’

Am I missing something or did this get removed?

Thank you!

My apologies! I was in ‘sent items’ rather than inbox. Fixed it!


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