Can not log in karbon account

  • 11 December 2020
  • 2 replies



Best answer by Erin Jamison 11 December 2020, 21:13

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2 replies

Userlevel 4
Badge +4

Hi @yanqi, Thanks for sending this through. For instances where you can’t login for a quick response, I would suggest reaching out to our Support Team (you can reach out via email ) as the Community will not have as frequent monitoring from the team. I’m glad you were able to get back into your account however! But please reach out if you run into any further issues or if you have any questions :) 

Userlevel 7
Badge +19

Hi Yaniqi! If Erin answered your question, can you mark her response as the correct answer?