Question

Billed item showing as Unbilled

  • 5 June 2024
  • 1 reply
  • 12 views

Does anyone have any issued with Billed and invoiced time showing up as Unbilled even though it was billed and invoiced correctly but a portion was Carried Forward.  (ie total WIP 2450 - billed out 1925 and carried $525 but still showing as unbilled on time entries for the whole lot)

I have two situations where I have billed a portion of the time and carried forward the rest but in the WIP and unbilled areas the whole amount still shows as unbilled. Any ideas? 


1 reply

Userlevel 7
Badge +19

Hi @Tammy Norregaard, welcome to the Karbon community! 😁

I have not experienced this. Have you contacted support@karbonhq.com?

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