Anyone have emails not send or show up in sent folder in Karbon?

  • 7 October 2021
  • 2 replies

We’ve been having an intermittent issue where drafted emails aren’t sent, nor showing up in the sent folder.  Is anybody else experiencing this?

2 replies

Userlevel 7
Badge +19

Intermittent outage on the Karbon side which is now fixed.

Are you still having a problem or are things resolved for you now?

Userlevel 1

You mentioned in your post that they are drafted emails.

Sometimes I’ll draft an email and think that I’ve sent it but, because I’ve been distracted by a phone call or staff query, I won’t have actually hit “send”.

Maybe have a look in the Drafts folder.  It might just be there.