Question

Anyone else's emails not sending at the moment?

  • 30 January 2024
  • 3 replies
  • 16 views

My emails aren’t sending or are going really slowly like 40mins. Is there a platform issue or something else?


3 replies

Userlevel 7
Badge +15

Hi @Riann Umaga-Marshall,

I think mine might be too. Always a good idea to let support know when this is happening, so they can follow up with engineering to investigate/resolve 🙂

https://help.karbonhq.com/en/articles/4450394-how-do-i-contact-support-interact-with-support

Thanks. I was wondering where to go to report. Do you know if Karbon has a Status page that’s updated when it’s site wide issues?

Userlevel 7
Badge +15

It doesn’t but usually an orange banner will appear at the top of your Karbon page if there is a site wide issue 🙂

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