Question

Activity Notification or Report

  • 4 February 2022
  • 1 reply
  • 19 views

Userlevel 4
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Is it possible to obtain a report or identify the time and date when a work item from within all work items reaches a certain status?

For example, when customers complete their client task, the status is changed to Data Received. If 20 customers all complete the client task on the same day or over a few days, I want to be able to determine the order of who completed first without having to open every work item to see the time and date. This will enable me to keep a first in first out workflow going.


1 reply

The way we deal with this is have set the to the work status to PLANNED and move to IN PROGRESS when the work come in. This will change the start date to the “in” date.  Sorting the range within the same day is an unknow to me. This is under settings\work\automators

 

 

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